Privacy Policy
Last updated: December 25, 2024
1. Information We Collect
Account Information
When you sign in with Google or Facebook, we receive your email address, name, and profile picture from these providers.
Profile Information
You may optionally provide additional information such as phone number, address, website, and bio.
Intent Data
We collect the content of intents you post, including descriptions, locations, pricing, and any uploaded images.
Communications
We store messages exchanged between matched users on our platform.
Usage Data
We collect information about how you use the Service, including IP addresses, browser type, and access times.
2. How We Use Your Information
We use your information to:
- Provide and improve the Service
- Match your intents with relevant counterparts
- Facilitate communication between matched users
- Send notifications about matches and messages
- Prevent fraud and maintain platform safety
- Analyze usage patterns to improve user experience
- Respond to your inquiries and support requests
3. AI Processing
We use artificial intelligence services (Google Vertex AI) to:
- Parse and understand your natural language intent descriptions
- Generate semantic embeddings for matching purposes
- Analyze uploaded images to identify products and categories
- Transcribe voice input to text
- Moderate content for policy violations
Your data may be processed by Google's AI services in accordance with their privacy policies. We do not use your data to train AI models.
4. Information Sharing
We share your information in the following circumstances:
- With Matched Users: When you match with another user, they can see your intent details. Providers (offerers) automatically share their profile information with customers (seekers).
- Identity Reveal: If you choose to reveal your identity in a conversation, your contact information will be shared with the other party.
- Service Providers: We use third-party services (Google Cloud, AWS) to operate the platform. These providers process data on our behalf.
- Legal Requirements: We may disclose information when required by law or to protect our rights and safety.
5. Data Storage and Security
Your data is stored on secure servers hosted on Google Cloud Platform. We implement industry-standard security measures including:
- Encryption of data in transit (HTTPS/TLS)
- Encryption of sensitive data at rest
- Regular security audits and updates
- Access controls and authentication
Uploaded images are stored in Google Cloud Storage with signed URLs that expire after 7 days.
6. Your Rights
You have the right to:
- Access: Request a copy of the personal data we hold about you
- Correction: Update or correct inaccurate information
- Deletion: Request deletion of your intents and account data
- Portability: Receive your data in a portable format
- Opt-out: Unsubscribe from marketing communications
To exercise these rights, please contact us through our Contact page.
7. Cookies and Tracking
We use the following technologies:
- Session Cookies: To maintain your login state
- Local Storage: To save your preferences (e.g., dark mode, location)
- Email Tracking: We use tracking pixels in notification emails to monitor delivery and engagement
8. Children's Privacy
The Service is not intended for users under 18 years of age. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us immediately.
9. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of material changes by posting the new policy on this page and updating the "Last updated" date. Your continued use of the Service after changes constitutes acceptance of the updated policy.
10. Contact
If you have questions about this Privacy Policy, please contact us through our Contact page.